This add-on costs $9 and isn't part of the main Synetra Chat purchase
Zendesk Integration with Synetra Chat
Use this app to automatically synchronize Zendesk customers with Synetra Chat, view Zendesk tickets, or create new ones without leaving Synetra Chat, and more.
Purchase for $9
Zendesk
Tickets Synchronization
Synetra Chat will automatically displays the Zendesk tickets of the active Synetra Chat user by matching its email or phone number. Each ticket displays the status, title, and when clicked, openes in Zendesk.
- Zendesk tickets syncronization
- Automatic ticket update with latest messages
Conversion to Zendesk Ticket
Convert Synetra Chat conversations into Zendesk tickets on the fly with one click. The tickets are automatically synchronized when new messages are sent or received in Synetra Chat.
- Converts chats in Zendesk tickets
- Automatic synchronization and user creation
